APIs for AI products
REST and GraphQL APIs with streaming, versioning, typed contracts and errors that tell the client what to do next.

Labs 24 builds the APIs, queues, workflows and data models that make AI products fast, safe to retry and hard to break. When a model times out or a server dies mid-task, the user should not notice.
AI backend development is building the server side of AI products: the APIs, queues, workflows, data models and caches that call models and tools reliably. Model calls are slow, can fail and cost money per request, so AI backends need streaming, durable execution, idempotent writes and fallbacks that ordinary web backends often skip. Labs 24 builds them with forward deployed engineers.
A database answers in milliseconds and costs nothing per query. A model call can take ten seconds, fail one time in a hundred and cost money every time. Backends built for ordinary web apps break in new ways when you put AI behind them. Ours are designed around that.
Designed for the failure cases firstEight parts of backend engineering for AI products we own end to end, from the API contract to the load test.
REST and GraphQL APIs with streaming, versioning, typed contracts and errors that tell the client what to do next.
Work that takes longer than a page load goes on a queue, gets a job id, and reports progress back to the user.
Multi-step AI tasks checkpointed after every step, so a crash or deploy resumes the work instead of repeating it.
Postgres schemas for conversations, jobs, documents and audit trails, with migrations and multi-tenant separation.
Response and prompt caching, connection pooling and parallel calls, tuned against a latency budget per endpoint.
SSO, API keys, per-tenant data separation, and rate limits so one heavy customer can't slow down the rest.
Timeouts, retries with backoff, circuit breakers, provider fallbacks and idempotent writes on every path that changes data.
Contract tests, failure-injection tests and load tests at peak traffic before any AI feature goes live.
Every AI backend meets these five failures sooner or later. Pick one to see where it hits the request path, and what the user sees with and without a backend built for it.
The request hangs for a minute, the user retries, and you pay for both calls.
Timeout after a few seconds, one retry, then fallback to a second provider. The user sees text starting within a second.
Half-finished work: the invoice was drafted but never posted, and nobody knows.
The workflow resumes on another server from the last completed step. Nothing is repeated, nothing is lost.
Two credit notes are created and finance spends an afternoon finding the duplicate.
An idempotency key returns the first result for the second request. One write, always.
Everyone times out, the database falls over and the provider starts rejecting calls.
Per-customer rate limits, a queue that absorbs the spike and workers that scale out. Slower for a minute, never down.
A spinner for forty seconds, the user closes the tab and the result is thrown away.
A job id comes back at once, progress streams to the screen, and the result is waiting when they return.
The patterns we use on almost every AI backend, and where the time goes in a typical answer.
| Pattern | Problem it solves | Where we use it |
|---|---|---|
| Streaming responses | Users stare at a spinner while the model writes | Chat, drafting, summaries |
| Async jobs with status | Tasks longer than a page load time out | Document processing, reports |
| Durable workflows | Crashes and deploys lose multi-step work | Agents, approvals, batch runs |
| Idempotency keys | Retries create duplicate records or payments | Every write to a system of record |
| Circuit breakers and fallbacks | One provider outage takes the product down | Every model and third-party call |
| Rate limits and backpressure | One customer's burst slows everyone | Multi-tenant APIs |
| Append-only event log | No record of what the AI did and why | Audit trails, replay, debugging |
Example budget. With streaming, the user starts reading after about 0.9 seconds, not 2.4.
We agree the API, build for the failure cases, then prove it under peak load. A demo every Friday, on your infrastructure.
Endpoints, payloads, error codes and the data model agreed with the teams that will call them.
The main flow running end to end with streaming, queues and durable workflows in place.
We kill servers, cut providers off and send duplicates, then fix whatever does not recover cleanly.
Load test at several times expected peak, tune, then release behind monitoring.
Boring, proven tools wherever possible, so your team can run and extend the backend after handover.
Hosting, scaling and on-call for the backend are covered in Production & Cloud Engineering.
Under NDA, so clients stay unnamed. Every backend runs on client infrastructure with full IP transfer.

One backend serving several consumer apps, with per-app rate limits and queues for launch-day spikes.

Backend packaged as a licensed module, with versioned APIs the bank's own apps call.

Durable workflows track each job from assignment to proof of delivery, even when drivers reply hours later.
Agents, models, retrieval and integrations all run through the backend. These are the disciplines it serves most.
Long-running agents on durable workflows.
02Model calls with routing and fallbacks.
04Traces on every request path.
05Hosting, scaling and on-call.
06Connectors the backend calls.
09The product and screens on top.
AI backend development is building the server side of AI products: the APIs, queues, workflows, data models and caches that call language models and tools reliably. Because model calls are slow, can fail and cost money per request, AI backends need streaming, durable execution, idempotent writes and provider fallbacks.
A normal backend mostly talks to a database that answers in milliseconds. An AI backend also calls models that can take seconds, fail intermittently and cost money per call, and runs multi-step tasks. That calls for streaming, async jobs, durable workflows, retries with fallbacks and strict idempotency.
Durable execution records the progress of a multi-step task after every step, so if a server crashes or redeploys the task resumes from where it stopped instead of repeating or losing work. AI agents that call several tools over minutes or hours need it. Labs 24 typically uses Temporal for this.
The backend forwards tokens to the client as the model generates them, using server-sent events or WebSockets, so users start reading in under a second. Labs 24 keeps streaming working through retries and fallbacks, and stores the final answer once complete.
Every request that changes data carries an idempotency key. If the same request arrives twice, because of a double click, a network retry or a resumed workflow, the backend returns the first result instead of writing again.
With timeouts, limited retries with backoff, circuit breakers and automatic fallback to a second provider or a self-hosted model, so users see slower answers rather than errors.
Usually Python or TypeScript, Postgres (often on Neon) with Redis for caching and queues, and Temporal for durable workflows. Labs 24 fits the client's existing stack where it can, so their team can maintain it.
Labs 24 agrees the API contract and data model, builds the main flow with streaming and durable workflows, deliberately breaks it to test the failure paths, then load-tests at peak and releases behind monitoring.
Labs 24 prices after an initial embed and review of the current system, once the endpoints, traffic and integrations are known. Code and infrastructure are handed over with full IP.
A 30-minute call. Tell us where your AI feature is slow, flaky or costly. We'll tell you what the backend needs to change.
Book a build call